One time prepondment of travel will be made free of charge, if the seat is available on the requested flight.
For one time postponement of travel to a definite date or flight is allowed with no cancellation charge, if the postponement is made prior to 72 hours of schedule departure time.
The cancellation charge will be as under:
5% of the applicable one way normal fare will be charged in case of cancellation is made prior to two days before schedule departure date.
10% of the applicable one way normal fare will be charged in case cancellation is made one day before schedule departure date.
33.33% of the applicable one way normal fare will be charged in case cancellation is made on the same day, but the 1-hour before schedule departure time.
The ticket not reported for check-in or cancellation at least 30 minutes before the schedule departure time to the ticket reported for flight or cancellation after the departure of flight will be termed as "No Show"
The "No Show" ticket will not be refunded.
The lost ticket will be treated as per the clause of a, b c if it was holding confirmed status.
No cancellation charge will be levied on open dated, request and open dated lost tickets will be full refundable.